Domain Names - Registration Agreement

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Domain Name Registration Agreement

THIS AGREEMENT HAS A PROVISION FOR ARBITRATION OF DISPUTES BETWEEN THE PARTIES.

This Registration Agreement (“Agreement”) sets forth the terms and conditions of your use of domain name registration and related services (“Services”). In this Agreement “you” and “your” refer to you and the registrant listed in the whois contact information for the domain name. “We”, “us”, and “our” refer to the registrars listed at the bottom of this document, any one of which will be the registrar for your domain name and all of which share common ownership, common terms and conditions, and a shared Services infrastructure. To determine which registrar your domain name is registered with, perform a whois lookup at tucowsdomains.com/whois-search/. You obtain the Services through your primary service provider, WebCitz, LLC, with whom we have a wholesale relationship (your “Primary Service Provider”). Your relationship with your Primary Service Provider may be governed by additional terms, as you and your Primary Service Provider may agree. “We,” “us”, and “our” does not include your Primary Service Provider, except when specifically mentioned or unless your Primary Service Provider is one of us (i.e., if your Primary Service Provider is also one of the registrars listed at the bottom of this document).

Your Agreement: By using the Services, you agree to all terms and conditions of this Agreement; ICANN Policies, as published from time to time at icann.org; eNom policies, as published from time to time at https://www.enom.com/reseller/legal-policy-agreements/, any rules, agreements, or policies of any registry of a relevant top-level domain name; the UDRP (defined below); the URS (defined below); and any rules, policies, or agreements of any relevant government. You explicitly agree that violation of or refusal to comply with of any ICANN policy is a violation of this Agreement and may result in immediate termination of this Agreement.
Changes to this Agreement: This Agreement may change over time, either through amendments by us or the Primary Service Provider; changes to ICANN policy or applicable law, which may or may not be reflected in the text of this Agreement; or otherwise. We or your Primary Service Provider may notify you of any material changes to this Agreement by, for example, sending email to you at your email address of record. Your continued use of the Services indicates your consent to the changes; if you no longer agree with the terms of this Agreement, your exclusive remedies are (a) to transfer your domain name registration services to another registrar or (b) to cancel your Services, including domain name registration services, with us. Changes to this Agreement become valid upon publication.
Registrant Rights and Responsibilities: ICANN has developed, in consultation with registrars, a webpage that identifies important registrant rights and responsibilities(https://www.icann.org/resources/pages/benefits-2013-09-16-en). The document provides a “plain language” summary of terms related to Registrant Rights and Responsibilities as set out in the Registrar Accreditation Agreement (RAA), for posting on registrar websites. While some of the terms included do not specifically refer to registrants, those terms are included because of the potential import to understanding registrar/registrant relations. The document also summarizes registrant rights and responsibilities that arise within ICANN Consensus Policies and specifications, as those policies and specifications are incorporated into the RAA. The summarization of terms within this document do not override or replace the terms set forth in the RAA or within those specifications or policy. Please review these important Registrant Rights and Responsibilities (https://www.icann.org/resources/pages/benefits-2013-09-16-en).
Your Account: You must create an account to use the Services (“Account”). Your Account is typically managed and/or provided by your Primary Service Provider. You are solely responsible for maintaining, securing, updating, and keeping strictly confidential all login IDs and passwords. You are solely responsible for all access to and use of your Account by you or by any third party
1. Account Contact Information and Domain Name Whois Information:
  1. You must provide certain current, complete, and accurate information about you with respect to your Account information and with respect to the whois information for your domain name(s). Within seven (7) days of any change to such information, you must update such information as needed to keep it current, complete, and accurate. What you are required to submit will vary by registration but may include the administrative, technical, and billing contacts for your domain name registration(s) and other Services: name, postal address, email address, voice telephone number, and fax number. Not all data elements will be required for every domain registration but the required elements will be detailed at time of registration or renewal. The type of information you are required to provide may change and you must provide such information and keep your Account information current. Not providing requested information may prevent you from obtaining all Services.
  2. You may provide information regarding the nameservers assigned to your domain name(s) and, if we are providing nameserver services to you, the DNS settings for the domain name. If you do not provide complete nameserver information, or if you purchase “Name Only” Services, we may supply this information (and point your domain name to a website of our choosing) until such time as you elect to supply the nameserver information or until such time as you elect to upgrade from “Name Only” Services.
2. Data Sharing:
  1. Data required for the registration of a domain name varies by top-level domain. The required data for a domain name registration (“Minimum Data”) will be presented at the time of registration or renewal. The Minimum Data will be shared with us and your Primary Service Provider and may be shared with the relevant authoritative registry services provider for your top-level domain (“TLD”). The identity of the authoritative registry services provider can be found at iana.org/whois. The Minimum Data for domains in any TLD you have registered can be found on your Data Use Information Page. The Minimum Data may include:
    - name, postal address, email address, voice number, and fax number (if available) of the Registered Name Holder;
    - registered domain name;
    - names of the primary nameserver and secondary nameserver(s) for the registered domain name;
    - name, postal address, email address, voice number, and fax number (if available) of the administrative contact for the domain name;
    - name, postal address, email address, voice number, and fax number (if available) of the billing contact for the domain name; and
    - name, postal address, email address, voice number, and fax number (if available) of the technical contact for the domain name.
3. Account Review, Data Modification, or Deletion: To access, view, update, delete, or download data associated with your domain name registration, you must be signed into your account. If you make a request to delete your personal data and that data is necessary for the products or services you have purchased, the request will be honored only to the extent it is no longer necessary for any services purchased, required for our legitimate business purposes, or required for our legal or contractual record-keeping requirements. In some cases, when data is necessary for the provisioning of the Services, deletion of data may cancel or suspend the services you have purchased. If you have difficulty accessing your data, modifying it, or deleting it, you may request assistance by sending email to [email protected].
4. Obligations Relating to the Account and Whois Contact Information:
  1. If, in obtaining Services, you provide information about or on behalf of a third party, you represent and warrant that you have (a) provided notice to that third party of the disclosure and use of that party’s information as set forth in this Agreement and (b) obtained the third party’s express written consent to the disclosure and use of that party’s information as set forth in this Agreement. You agree to provide this express written consent upon request.
  2. You represent and warrant that the statements in your application are true and that no Services are being procured for any unlawful or abusive purpose including, but not limited to, the infringement of any intellectual property right or other right; the distribution of malware; the abusive operation of botnets; phishing; fraudulent or deceptive practices; the unauthorized transfer to yourself or any other party of any domain name or Services; counterfeiting; or any other activity in violation of any relevant laws, rules, or regulations (“Illegal Uses”). Providing inaccurate or unreliable information, failing to update information within seven (7) days of any change, engaging in any Illegal Uses, or failing to respond for over fifteen (15) days to inquiries by us or the Primary Service Provider concerning the accuracy of Account and whois contact information will constitute an incurable material breach of this Agreement and be a basis for suspension and/or cancellation of the Services.
  3. You are responsible for regularly monitoring email sent to the email address in your Account. You may lose your rights to the domain name(s) or your right to receive the Services if you do not respond appropriately and timely to an email sent in conjunction therewith.
5. Accessing Your Account:
  1. In order to change any of your Account or domain name whois information, you must access your Account with your Primary Service Provider or your Account with us. It is your duty to safeguard your Account login identifier and password from any unauthorized use. Any person in possession of your Account login identifier and password will have both the ability and your authorization to: modify your Account and domain name information; initiate transfers of your domain name(s) to other registrars; initiate information changes to your domain names which, may terminate your rights to use such domain name(s); update the DNS of your domain name(s), which may result in changes to the content associated with your domain name(s); and take other actions which may affect or terminate your rights and access to your domain name(s) and/or the Services.
  2. We will take reasonable precautions to protect the information we obtain from you from loss, misuse, alteration, destruction, or unauthorized access or disclosure of that information and such reasonable precautions include procedures for releasing Account access information to parties who claim to have lost Account access information. If we or your Primary Service Provider take reasonable precautions in relation thereto, IN NO EVENT SHALL WE OR YOUR PRIMARY SERVICE PROVIDER BE LIABLE IF SUCH REASONABLE PRECAUTIONS DO NOT PREVENT THE UNAUTHORIZED USE OR MISUSE OF YOUR ACCOUNT IDENTIFIER OR PASSWORD AND, EVEN IF WE OR YOUR PRIMARY SERVICE PROVIDER FAIL TO TAKE REASONABLE PRECAUTIONS, OUR AND YOUR PRIMARY SERVICE PROVIDER’S LIABILITY UNDER ANY CIRCUMSTANCES SHALL BE LIMITED BY THE LIMITATION OF LIABILITY PROVISION FOUND IN PARAGRAPH 13 OF THIS AGREEMENT.
  3. If you contact us alleging that a third party has unauthorized access to your Account or domain names, we and your Primary Service Provider may charge you administrative fees, currently set at fifty dollars ($50) per hour, for our time and the Primary Service Provider’s time spent in relation to the matter, regardless of whether or not we or your Primary Service Provider return control over the Account and/or domain name(s) to you. You will indemnify us and your Primary Service Provider for any reasonable attorneys’ fees and costs we may incur in relation to the matter, even if those fees and costs accrue as a result of defending an action, or responding to a threat of an action, initiated by you or a third party.
6. Sharing of Whois Information:
  1. We or your Primary Service Provider will make available the domain name registration information you provide or that we or your Primary Service Provider otherwise maintain to the following parties: ICANN, any ICANN-authorized escrow service, the registry administrator(s), and to other third parties as ICANN and applicable laws may require or permit (including through web-based and other online whois lookup systems), whether during or after the term of your domain name registration services of the domain name. You irrevocably waive any and all claims and causes of action you may have arising from such disclosure or use of such information. We or your Primary Service Provider may make publicly available or directly available to third parties some or all of the information you provide, for purposes of inspection (such as through our whois service) or for targeted marketing and other purposes as required or permitted by applicable laws, including by way of bulk whois data access provided to third parties who enter into a bulk whois data access agreement with us or your Primary Service Provider.
  2. ICANN may establish or modify the guidelines, limits and/or requirements that relate to the amount and type of information that we or your Primary Service Provider may or must make available to the public or to private entities and the manner in which such information is made available. Information regarding ICANN’s guidelines and requirements regarding whois can be found at icann.org/resources/pages/registrars/consensus-policies/wmrp-en, icann.org/registrars/wdrp.htm, and elsewhere on the ICANN website at icann.org.
Our Services:
1. Domain Name Registration:
  1. We are accredited registrars with ICANN for generic top-level domain names (“gTLDs”) (such as .com, .net, .org, etc.). ICANN oversees registrations and other aspects of the gTLDs. We also are registrars for a variety of country code top-level domain names (“ccTLDs”) (such as .co.uk, .de, etc.). For a partial list of registry administrators and for more information on gTLDs, see icann.org/tlds. Domain name registrations are not effective until the registry administrator puts them into effect. Domain name registrations are only for limited terms which end on the expiration date. For domain names which are created as a new registration out of the pool of available domain names, the term begins on the date the domain name registration is acknowledged by the applicable registry. For domain name registrations which were not returned to the pool of available domain names, the term begins on the date the previous registrant’s domain name registration was acknowledged by the applicable registry.
  2. We and your Primary Service Provider are not liable or responsible in any way for any errors, omissions, or any other actions by the registry administrator, including those arising out of or related to a request to register, renew, modify the settings for, or transfer a domain name registration. You acknowledge that domain name registration is a service, domain name registrations do not exist independently from services provided pursuant to this or a similar registration agreement with a registrar, domain name registration services do not create a property interest, and you have no such property interest in any domain name(s) which you may register with us.
  3. If you submit an application for pre-registration of a domain name, we and your Primary Service Provider do not guarantee that the domain name will be secured for you or that you will have immediate access to the domain name if secured. In the event two (2) or more pre-registration applications are received for the same domain name and the domain name is secured, all applicants will be invited to a private auction to decide who gets the domain name. If you are such an applicant and wish to participate in the auction, you must first acknowledge any trademark claims notice that is shown to you and agree to any additional terms and conditions which may be applicable. We and your Primary Service Provider reserve the right to cancel any pre-registration request at any time and for any reason.
2. Aftermarket Domain Names:
  1. We and your Primary Service Provider offer for sale domain names that are registered to third parties (“Aftermarket Domain Name(s)”) in a variety of top level domain names. All Aftermarket Domain Name registrations are offered on a first come, first served basis. If you are the first to complete an Aftermarket Domain Name registration application for a particular domain name, including payment of the purchase price we designate, we or your Primary Service Provider will initiate a transfer of the relevant Aftermarket Domain Name to your Account. If the Aftermarket Domain Name is at another domain registrar at the time of your purchase, we or your Primary Service Provider will transfer your purchased Aftermarket Domain Name to us at no cost to you and will add one year to the existing registration period. If the After Market Domain Name is already located with us as the domain registrar at the time of your purchase and it has ninety (90) days or less from the date of your purchase before expiration, we or your Primary Service Provider will renew your Aftermarket Domain for you for free. If the Aftermarket Domain Name is already located with us as the domain registrar at the time of your purchase and it has ninety-one (91) days or more before expiration, you are responsible for all renewal fees. Any subsequent renewals of the Aftermarket Domain Name will be charged at the then-current renewal fee. Once you submit your order for an Aftermarket Domain Name, you have entered into a valid, binding, and enforceable contract to pay the designated purchase price for the Aftermarket Domain Name. Because we or your Primary Service Provider are selling Aftermarket Domain Names initially registered to third parties, we and your Primary Service Provider have no control and make no representations regarding the accuracy or legality of domain names advertised, the accuracy or legality of any domain name listing, or the right and the ability of the third party seller to transfer the Aftermarket Domain Name or complete the transaction. We and your Primary Service Provider do not control whether or not third party sellers will complete a transaction. We and your Primary Service Provider reserve the right to reject or cancel your Aftermarket Domain Name registration for any reason including, but not limited to, any pricing errors. In the event your After Market Domain Name registration is rejected or cancelled by us or your Primary Service Provider, for any reason, we or your Primary Service Provider will refund in full the amount of the purchase price for the After Market Domain Name as your sole remedy.
  2. Once the Aftermarket Domain Name is transferred into your Account, such Aftermarket Domain Name may not be transferred away from us to another registrar during the first sixty (60) days following the transfer, during which time the Aftermarket Domain Name may be placed on transfer lock. All of your obligations under this Agreement which apply to the registration or renewal of domain name(s) created by you apply to any Aftermarket Domain Name(s) acquired by you including, but not limited to, prohibition against any Illegal Uses.
3. Not Included in the Services:
  1. We and your Primary Service Provider are not responsible for determining whether the domain name(s) you select, or the use you or others make of the domain name(s), or other use of the Services, infringes legal rights of others. It is your responsibility to know whether or not the domain name(s) you select or use or allow others to use infringes legal rights of others.
  2. We or your Primary Service Provider might be ordered by a court or arbitrator to cancel, modify, or transfer your domain name; it is your responsibility to list accurate contact information in association with your Account and to communicate with litigants, potential litigants, and governmental authorities. It is not our or your Primary Service Provider’s responsibility to forward court orders or other communications to you. Our and your Primary Service Provider’s policy is to comply with court orders from courts of competent jurisdiction(s) as well as UDRP and URS panel decisions. If you contact us or your Primary Service Provider informing us or your Primary Service Provider that you are contesting a court order from a court of competent jurisdiction, we or your Primary Service Provider may, but are not obligated to, place a transfer lock on the domain name pending the outcome of the dispute. If you contact us or your Primary Service Provider informing us or your Primary Service Provider that you are contesting an adverse UDRP or URS panel decision, your time limits and procedures to do so are subject to the requirements set forth in the UDRP or URS, respectively. We and your Primary Service Provider will not delay implementation of a UDRP or URS Panel decision based solely on your informing us or your Primary Service Provider that you intend to contest the decision.
4. Use of Free Services:
  1. In consideration for providing additional optional Services for which we or your Primary Service Provider do not charge an additional fee including, but not limited to, free trials, URL forwarding, email forwarding, free parking page, free website hosting, free email services, or other free services which we or your Primary Service Provider may introduce from time to time (“Free Services”), we or your Primary Service Provider may display advertising in conjunction therewith through the use of pop-up or pop-under browser windows, banner advertisements, audio or video streams, appendices to emails, or any other advertising means, and we may aggregate for our own use, related usage data by means of cookies and other similar means. You will not be entitled to any of the proceeds we or your Primary Service Provider may earn as a result of such advertising. We or your Primary Service Provider may discontinue any Free Services at any time with or without providing you prior notice.
  2. From time to time we or your Primary Service Provider may provide you with free or low-cost domain name(s) registration services (“Promotional Name(s)”). If we or your Primary Service Provider do so, the services for the Promotional Name(s) will be placed in the same Account as your other domain name(s) and you will be listed as the registrant, though we may point the Promotional Name to IP address(es) of our or your Primary Service Provider’s choosing. If you want to assume control over the services provided to the Promotional Name, including the right to transfer or push the Promotional Name service to other registrars or other Accounts or the ability to control the DNS settings for the Promotional Name, you must pay the promotional registration fee or renewal fee, if any, and the terms of this Agreement will apply to such Promotional Name(s). If you do not want the Promotional Name services, you may request that you be removed as the registrant of such Promotional Names and we or your Primary Service Provider may be listed as the domain name registrant or we or your Primary Service Provider may delete such domain name(s) or make them available to others. For any domain name services, including these Promotional Names, for which you are listed as registrant but for which you do not pay the registration or renewal fee, we or your Primary Service Provider may assign nameservers to the domain name and point the domain name to IP address(es) designated by us or your Primary Service Provider until the registration or renewal fee is paid.
Services Provided At-Will; Termination or Suspension of Services:
1. We and your Primary Service Provider may reject your domain name registration application or elect to discontinue providing Services to you for any reason within thirty (30) days of a Service initiation or a Service renewal. Outside of this period, we and your Primary Service Provider may terminate or suspend the Services at any time for cause, which, without limitation, includes (i) registration of prohibited domain name(s); (ii) abuse of the Services; (iii) payment irregularities; (iv) allegations of illegal conduct or infringement of any third party intellectual property right or other right; (v) failure to keep your Account or whois information accurate and up to date; (vi) failure to respond to inquiries from us or your Primary Service Provider for over fifteen (15) calendar days; (vii) failure to comply with ICANN or registry policies; or (viii) if your use of the Services involves us in a violation or alleged violation of any third party’s rights or acceptable use policies including, but not limited to, the transmission of unsolicited email or the violation or alleged violation of any intellectual property right or other right. No fee refund will be made when there is a suspension or termination of Services for cause.
2. At any time and for any reason, we or your Primary Service Provider may terminate the Services thirty (30) days after we send notice of termination via mail or email, at our or your Primary Service Provider’s option, to the whois contact information provided in association with your domain name registration. Following notice of termination other than for cause, you must transfer your domain name within such thirty (30) day notice period or risk that we may delete your domain name, transfer the registration services associated with your domain name to ourselves or your Primary Service Provider or to a third party, or suspend or modify Services related to your domain name. If we or your Primary Service Provider terminate Services for a reason other than cause, we will provide a pro rata refund of your fees.
3. If we or your Primary Service Provider terminate or suspend the Services provided to you under this Agreement, we or your Primary Service Provider may then, at our or your Primary Service Provider’s option, make either ourselves or the Primary Service Provider or a third party the beneficiary of Services which are substantially similar to those which were previously provided to you. If we or your Primary Service Provider have grounds to terminate or suspend Services with respect to one domain name or in relation to other Services provided through your Account, we or your Primary Service Provider may terminate or suspend all Services provided through your Account.
4. We or the Primary Service Provider and any registry reserve the right to deny, cancel, or transfer any domain name registration or transaction, or place any domain name(s) on lock, hold, or similar status, as we or the Primary Service Provider or the registry deem necessary, in either our or the Primary Service Provider’s or the registry’s unlimited and sole discretion: (i) to protect the integrity and stability of the registry; (ii) to protect the integrity and stability of our or the Primary Service Provider’s systems; (iii) to comply with any applicable registry policies and/or procedures or ICANN rules and regulations including, without limitation, the registry agreement; (iv) to comply with any applicable laws, government rules or requirements, requests of law enforcement, or any dispute resolution process; (v) to avoid any liability, civil or criminal, on the part of us or the Primary Service Provider or the registry, as well as our or the Primary Service Provider’s or the registry’s affiliates, subsidiaries, officers, directors, and employees; (vi) to correct mistakes by us, the Primary Service Provider, another registrar, or the registry in connection with the domain name; (vii) following an occurrence of any of the prohibited activities described in Section 4.2 above; (viii) per the terms of this Agreement; or (ix) for the resolution of disputes concerning the domain name.
Fees and Taxes:
1. You agree to pay, prior to the effectiveness of the desired Services, the applicable Service fees set forth on the invoice or order form or otherwise communicated to you. In the event any of the fees for Services change, we or your Primary Service Provider will use reasonable efforts to give you thirty (30) days prior notice of such changes in your account or by other reasonable means. Please check your account often for changes to our or your Primary Service Provider’s fees. All fees are non-refundable, in whole or in part, even if your domain name registration is suspended, cancelled, or transferred prior to the end of your then-current registration term, unless this Agreement specifically provides for a refund. At our or your Primary Service Provider’s option, we or your Primary Service Provider may require that you pay fees through a particular payment means (such as by credit card or by wire transfer) or that you change from one payment provider to another.
2. Unless specified otherwise, the fees for the Services do not include taxes. If we or your Primary Service Provider are required to pay ICANN fees or United States or international sales, use, property, value-added (“VAT”), royalty, license, or other taxes based on your use of the Services, then you must pay such fees or taxes. This section does not apply to taxes based on our or your Primary Service Provider’s income.
Payment Issues: In the event of a charge back by a credit card company (or similar action by another payment provider allowed by us or your Primary Service Provider) in connection with your payment of fees for any Services, we and/or your Primary Service Provider may suspend access to any and all Accounts you have with us and/or your Primary Service Provider and all interests in and use of any domain name registration services, website hosting, and/or email services, including all data hosted on our systems and/or on the systems of your Primary Service Provider may be assumed by us or your Primary Service Provider, as the case may be, or may be terminated. We or your Primary Service Provider may reinstate your rights to and control over these Services solely at our or your Primary Service Provider’s discretion, and subject to our or your Primary Service Provider’s receipt of the unpaid fees and our or your Primary Service Provider’s then-current reinstatement fee set forth in your account or otherwise communicated to you. Reinstatement of Services by your Primary Service Provider may be according to the terms between you and your Primary Service Provider relating to reinstatement. If you have an issue with credit card or other payment charges, you should contact your Primary Service Provider first, and us second regarding the issue before you contact your credit card or other payment process company to request a charge back or reversal of the charges.
Expiration and Renewal of Services: It is your responsibility to keep your own records and to maintain your own reminders regarding when your domain name registration or other Services are set to expire. With respect to domain name registration services, we and/or your Primary Service Provider will email a renewal notification approximately one (1) month and approximately one (1) week prior to each such domain name’s expiration. In addition, if a domain name is not renewed, we and/or your Primary Service Provider will email an additional renewal notification within five (5) days after the expiration of such domain name’s registration. All renewal notifications will be sent to primary contact for domain name. It is your responsibility to maintain current and accurate credit card information should any Services be placed on “auto-renew.” We and/or your Primary Service Provider will notify you when renewal fees are due. Should these fees go unpaid, your Services will expire or be cancelled. Payment must be made by credit card or such other method as we or your Primary Service Provider may allow or require from time to time. If you select automatic renewal of the Services, we or your Primary Service Provider may attempt to renew the Services a reasonable time before expiration, provided your credit card or other billing information is available and up to date. It is your responsibility to keep your billing information up to date and we or your Primary Service Provider are not required to, but may, contact you to update this information in the event that an attempted transaction is not processed successfully. Please note: for certain top level domain names, the automatic renewal option is not available.
Expiration of a Domain Name Registration: Immediately after the expiration of the term of domain name registration services and before deletion of the domain name in the applicable registry’s database, we or your Primary Service Provider may direct the domain name to nameservers and IP address(es) designated by us or your Primary Service Provider including, without limitation, to no IP address or to IP address(es) which host a parking page or a commercial search engine that may display advertisements; we or your Primary Service Provider may either leave your whois information intact or we or your Primary Service Provider may change the contact information in the whois output for the expired domain name so that you are no longer the listed registrant of the expired domain name.
1. Reactivation Period Process. For a period of approximately thirty (30) days after expiration of the term of domain name registration services, we or your Primary Service Provider may provide a procedure by which expired domain name registration services may be renewed. We and your Primary Service Provider may, but are not obligated to, offer this process, called the “reactivation period.” You assume all risks and all consequences if you wait until close to or after the expiration of the original term of domain name registration services to attempt to renew the domain name registration services. We or your Primary Service Provider may, in our or your Primary Service Provider’s sole discretion, choose not to offer a reactivation period and we and your Primary Service Provider shall not be liable therefore. The reactivation period renewal process, if any, may involve additional fees which we and your Primary Service Provider may determine. We or your Primary Service Provider may make expired domain name services(s) available to third parties, we or your Primary Service Provider may auction off the rights to expired domain name services (the auction beginning close to the end or after the end of the reactivation period), and/or expired domain name registration services may be re-registered to any party at any time.
2. After the reactivation period, if any, we or your Primary Service Provider may:
  1. Discontinue the domain name registration services at any time thereafter without notice. In which case, certain registry administrators may provide procedures by which discontinued domain name registration services may nonetheless be renewed. We or your Primary Service Provider will participate in this process, typically called the “Redemption Grace Period” (“RGP”), for each gTLD registry administrator that provides it. We or your Primary Service Provider may, in our your Primary Service Provider’s sole discretion, choose not to participate in the RGP process with respect to any or all of your ccTLD domain name registration services and we and your Primary Service Provider shall not be liable therefore. If available, RGP typically ends between thirty (30) and forty-two (42) days after the end of the reactivation period of the domain name services. The current RGP fee is set forth in your account and does not include any registration fees that may also be due. We and your Primary Service Provider are not obliged to contact you to alert you that the domain name registration services are being discontinued; or
  2. Pay the registry’s registration fee or otherwise provide for the registration services to be continued. In which case, we or your Primary Service Provider may then set the nameservers and the DNS settings for the domain name services, we or the Primary Service Provider may set the DNS to point to no IP address or to IP address(es) which host parking page(s) or a commercial search engine that may display paid advertisements, and we or the Primary Service Provider may change the contact information in the whois output for the expired domain name so that you are no longer the listed registrant of the expired domain name. We and the Primary Service Provider do not have to pay you any of the proceeds we or the Primary Service Provider may earn as a result. We and the Primary Service Provider are not obliged to contact you to alert you that the domain name registration services are being continued. The domain name will be designated as being in the extended redemption grace period (“ERGP”), and you will be allowed to assume, during the first 120 days of the then extant registration term, complete management of the domain name services, including the right to control the DNS settings, provided that you pay the ERGP fee (which is the same as the RGP fee) plus any registration fees. After the end of the 120-day period, if you do not exercise your rights under this provision, you have abandoned the domain name services, and relinquish all interests and use of the domain name services; or
  3. If we or the Primary Service Provider auctioned the domain name services to a third party, we or the Primary Service Provider may transfer the domain name registration services to such third party. In which case, the third party who won the auction for the domain name services will control the domain name services, including control over the whois information and the DNS settings. You may recover the domain name registration services prior to the end of the reactivation period, as such reactivation period applied to you. We and the Primary Service Provider are not obliged to contact you to alert you that the domain name registration services are or were auctioned. We and the Primary Service Provider do not have to pay you any of the proceeds we may earn as a result of such an auction.
Transfers:
1. Transfer of your domain name(s) services shall be governed by ICANN’s transfer policy, including the Registrar Transfer Dispute Resolution Policy, as well as the UDRP and URS as described in Section 17 of this Agreement, as these policies may be modified from time to time. To transfer your domain name(s), you should first login to your Account to lock or unlock your domain name(s) and/or to obtain the EPP “authcode” which is required to transfer domain services in an EPP registry (such as .org). Alternatively, you should contact your Primary Service Provider to have your domain name(s) services locked or unlocked or to obtain the EPP “authcode. If your Primary Service Provider is unresponsive, you may contact us to have your domain name(s) locked or unlocked or to obtain the EPP authcode though we may first contact your Primary Service Provider to request that the Primary Service Provider address the request. Only the registrant listed in the whois information may approve or deny a transfer request. Without limitation, domain name services may not be transferred within sixty (60) days of initial registration, within sixty (60) days of a transfer, if there is a dispute regarding the identity of the domain name registrant, if you are bankrupt, or if you fail to pay fees when due. We or the Primary Service Provider will follow the procedures for both gaining and losing registrars as outlined in ICANN’s transfer policies. Transfer requests typically take five (5) business days to be processed. A transfer will not be processed if, during this time, the domain name registration services expire, in which event you may need to reinstate the transfer request following a redemption of the domain name, if any. You may be required to resubmit a transfer request if there is a communication failure or other problem at either our end, the Primary Service Provider’s end, or at the registry. YOU ASSUME ALL RISK FOR FAILURE OF A TRANSFER WHETHER OR NOT THE TRANSFER PROCESS IS INITIATED CLOSE TO THE END OF A REGISTRATION TERM.
2. Upon initial registration, we or your Primary Service Provider may place a “Registrar Lock” (“ClientTransferProhibited” status) on your domain name services and this will prevent your domain name services from being transferred without your authorization, though we and your Primary Service Provider are not required to do so. By allowing your domain name services to remain locked, you provide express objection to any and all transfer requests until the lock is removed, which may be done within your Account.
3. You explicitly authorize us and/or your Primary Service Provider to act as your “Designated Agent” (as defined in ICANN’s transfer policy) to approve each “Change of Registrant” (as defined in ICANN’s transfer policy) on your behalf.
Ownership of Information and Data: We or your Primary Service Provider own all database, compilation, collective, and similar rights, titles, and interests worldwide in our or your Primary Service Provider’s domain name database, and all information and derivative works generated from the domain name database. We own the following information for those registrations for which we are the registrar: (a) the original creation date of the registration, (b) the expiration date of the registration, (c) the name, postal address, email address, voice telephone number, and, where available, fax number of the registrant and all contacts for the domain name registration, (d) any remarks concerning the registered domain name that appear or should appear in the whois or similar database, and (e) any other information we generate or obtain in connection with the provision of Services, other than the domain name being registered, the IP addresses of the primary nameserver and any secondary nameservers for the domain name, and the corresponding names of those nameservers. We and your Primary Service Provider do not have any ownership interest in your specific personal registration information outside of our and your Primary Service Provider’s rights in our and your Primary Service Provider’s domain name database.
Agents and Licenses: If you are registering a domain name for or on behalf of someone else, you represent that you have the authority to and will bind that person as a principal to all terms and conditions provided herein. If you license the use of a domain name you register to us or your Primary Service Provider or to a third party, you remain the domain name holder of record, and remain responsible for all obligations at law and under this Agreement including, but not limited to: payment obligations; providing (and updating, as necessary) full registrant contact information; providing (and updating, as necessary) accurate technical, administrative, billing, and zone contact information adequate to facilitate timely resolution of any problems that arise in connection with the domain name and domain name registration; and ensuring non-infringement of any third party intellectual property rights or other rights.
LIMITATION OF LIABILITY: WE AND THE PRIMARY SERVICE PROVIDER WILL NOT BE LIABLE FOR ANY (A) SUSPENSION OR LOSS OF THE SERVICES; (B) USE OF THE SERVICES; (C) INTERRUPTION OF SERVICES OR INTERRUPTION OF YOUR BUSINESS; (D) ACCESS DELAYS OR ACCESS INTERRUPTIONS TO OUR WEB SITE(S) OR SERVICES OR DELAYS OR ACCESS INTERRUPTIONS YOU EXPERIENCE IN RELATION TO A DOMAIN NAME REGISTERED WITH US OR THE PRIMARY SERVICE PROVIDER; (E) LOSS OR LIABILITY RESULTING FROM ACTS OF OR EVENTS BEYOND OUR OR THE PRIMARY SERVICE PROVIDER’S CONTROL; (F) DATA NON-DELIVERY, MIS-DELIVERY, CORRUPTION, DESTRUCTION, OR OTHER MODIFICATION; (G) THE PROCESSING OF AN APPLICATION FOR A DOMAIN NAME REGISTRATION; (H) LOSS OR LIABILITY RESULTING FROM THE UNAUTHORIZED USE OR MISUSE OF YOUR ACCOUNT IDENTIFIER OR PASSWORD; OR (I) APPLICATION OF ANY DISPUTE POLICY. NEITHER WE NOR YOUR PRIMARY SERVICE PROVIDER WILL BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND (INCLUDING LOST PROFITS) REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EVEN IF WE OR YOUR PRIMARY SERVICE PROVIDER HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR OR YOUR PRIMARY SERVICE PROVIDER’S MAXIMUM AGGREGATE LIABILITY EXCEED THE TOTAL AMOUNT PAID BY YOU FOR SERVICES, BUT IN NO EVENT GREATER THAN FOUR HUNDRED DOLLARS (US$400.00). BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, IN SUCH STATES, OUR AND YOUR PRIMARY SERVICE PROVIDER’S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.
Indemnity: You hereby release and agree to indemnify, defend, and hold us, ICANN, the registry operators, and your Primary Service Provider, as well as the contractors, agents, employees, officers, directors, shareholders, and affiliates of such parties harmless from and against any and all liabilities, claims, damages, costs, and expenses, including reasonable attorneys’ fees and court costs, from third party claims relating to or arising under this Agreement, including any breach of any of your representations, warranties, covenants, or obligations set forth in this Agreement, the Services provided hereunder, or your use of the Services including, without limitation, infringement or alleged infringement by you or by anyone else using the Services, of any intellectual property or other right of any person or entity, or from the violation or alleged violation of any of our or ICANN’s operating rules or policies relating to the Services provided. We or your Primary Service Provider may seek written assurances from you in which you promise to indemnify, defend, and hold us harmless from the costs and liabilities described in this paragraph. Such written assurances may include, in our or the Primary Service Provider’s sole discretion, the posting of a performance bond(s) or other guarantees reasonably calculated to guarantee payment. Your failure to provide such assurances may be considered by us or the Primary Service Provider to be a breach of this Agreement by you and may, in our or the Primary Service Provider’s sole discretion, result in loss of your right to control the disposition of any or all Services. This indemnification is in addition to any indemnification (a) required under the UDRP, URS, or any other ICANN policy or any policy of any relevant registry; or (b) set forth elsewhere in this Agreement.
REPRESENTATIONS AND WARRANTIES: YOU REPRESENT AND WARRANT THAT NEITHER THE REGISTRATION OF A DOMAIN NAME NOR THE MANNER IN WHICH IT IS DIRECTLY OR INDIRECTLY USED NOR THE USE OF ANY OF THE SERVICES INFRINGES THE LEGAL RIGHTS OF A THIRD PARTY OR WILL OTHERWISE SUBJECT US TO A LEGAL CLAIM. THE SERVICES ARE INTENDED FOR USE BY PERSONS WHO ARE AT LEAST EIGHTEEN (18) YEARS OLD AND BY USING THE SERVICES, YOU REPRESENT AND WARRANT THAT YOU ARE AT LEAST EIGHTEEN (18) YEARS OLD AND ALL INFORMATION PROVIDED BY YOU IN CONNECTION WITH YOUR PROCUREMENT OF THE SERVICES IS ACCURATE. ALL SERVICES ARE PROVIDED TO YOU “AS IS” AND WITH ALL FAULTS. EXCEPT FOR OUR STATEMENT REGARDING OUR ACCREDITATION AS ICANN-APPROVED DOMAIN NAME REGISTRARS, WE AND YOUR PRIMARY SERVICE PROVIDER MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THIS AGREEMENT OR THE SERVICES INCLUDING, BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, UNLESS SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE. WITHOUT ANY LIMITATION TO THE FOREGOING, WE AND YOUR PRIMARY SERVICE PROVIDER MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER THAT REGISTRATION OR USE OF A DOMAIN NAME UNDER THIS AGREEMENT WILL IMMUNIZE YOU EITHER FROM CHALLENGES TO YOUR DOMAIN NAME REGISTRATION OR FROM SUSPENSION, CANCELLATION, OR TRANSFER OF THE DOMAIN NAME REGISTERED TO YOU. ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF OUR OR YOUR PRIMARY SERVICE PROVIDER’S EMAIL FORWARDING OR OTHER EMAIL SERVICE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL AND/OR DATA. WE AND YOUR PRIMARY SERVICE PROVIDER MAKE NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH OUR EMAIL SERVICES OR ANY TRANSACTIONS ENTERED INTO THROUGH OUR EMAIL SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THE PRIMARY SERVICE PROVIDER SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU; WHERE THESE EXCLUSIONS ARE NOT ALLOWED, THE EXCLUSIONS ABOVE SHALL APPLY TO THE FULLEST EXTENT ALOWABLE.
Dispute Resolution Policy: You are bound by all ICANN consensus policies and all policies of any relevant registry, including but not limited to: (i) the Uniform Domain Name Dispute Resolution Policy (“UDRP”), along with the UDRP Rules and all Supplemental Rules of any UDRP provider; and (ii) the Uniform Rapid Suspension System (“URS”), along with the URS Rules and all Supplemental Rules of any URS provider. The UDRP and URS may be changed by ICANN (or ICANN’s successor) at any time. If the registration or reservation of your domain name is challenged by a third party, you will be subject to the provisions specified in the UDRP and URS in effect at the time your domain name registration is disputed by the third party. In the event a domain name dispute arises with any third party, you will indemnify and hold us and your Primary Service Provider harmless pursuant to the terms and conditions of the UDRP and URS. If you or your domain name is the subject of litigation, we or your Primary Service Provider may deposit control of your domain name record into the registry of the judicial body by providing a party with a registrar certificate.
Governing Law and Jurisdiction for Disputes:
1. Except as otherwise set forth in the UDRP, URS, or any similar ccTLD policy, with respect to any dispute over a domain name registration, this Agreement, your rights and obligations and all actions contemplated by this Agreement shall be governed by the laws of the United States of America and the State of Washington, as if the Agreement was a contract wholly entered into and wholly performed within the State of Washington.
2. Any dispute, claim or controversy arising out of or relating to this Agreement or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of the agreement to arbitrate, shall be determined by arbitration in King County, Washington, before one arbitrator. The arbitration shall be administered by JAMS pursuant to its Comprehensive Arbitration Rules and Procedures. Judgment on the Award may be entered in any court having jurisdiction. YOU AND WE AND THE PRIMARY SERVICE PROVIDER AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A CLASS MEMBER IN ANY FORM OF A CLASS PROCEEDING. Further, unless both you and we and the Primary Service Provider expressly agree otherwise in writing, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a class proceeding. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. You explicitly agree that service of process on you by us or the Primary Service Provider in relation to any dispute arising under this Agreement may be served upon you by first class mail to the address listed by you in your Account and/or domain name whois information or by electronically transmitting a true copy of the papers to the email address listed by you in your Account and/or domain name whois information.
3. Notwithstanding the foregoing, for the adjudication of third party disputes (i.e., disputes between you and another party, not us or the Primary Service Provider) concerning or arising from use of domain names registered hereunder, you shall submit without objection, without prejudice to other potentially applicable jurisdictions, to the subject matter and personal jurisdiction of the courts (i) of the domicile of the registrant as it appears in the public whois record for the domain name(s) in controversy, and (ii) where we are located, currently those State or federal courts whose geographic districts include Bellevue, Washington.
Notices: Any notices required to be given under this Agreement by us or the Primary Service Provider to you will be deemed to have been given if delivered to the Account and/or any domain name whois information you have provided.
Additional Registry Requirements: Some registries have additional contractual requirements that you agree to by registering domain names from those registries. You are responsible for reviewing any terms and conditions applicable to or provided by such registries.
General: This Agreement and all applicable ICANN policies and the policies of any relevant registry including, but not limited to, the UDRP and URS, together with any and all future modifications, constitute the complete and exclusive agreement between you and us and the Primary Service Provider, and supersede and govern all prior proposals, agreements, or other communications. You represent, warrant, and agree that upon entering into this Agreement, that you are not relying upon and have not relied upon any representation, promise, or statement made by anyone which is not recited, contained, or embodied in this Agreement. Nothing contained in this Agreement shall be construed as creating any agency, partnership, or other form of joint enterprise between the parties. The failure of us or the Primary Service Provider to require your performance of any provision hereof shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by us or the Primary Service Provider of a breach of any provision hereof be taken or held to be a waiver of the provision itself. In the event that any provision of this Agreement shall be unenforceable or invalid under any applicable law or be so held by applicable court decision, such unenforceability or invalidity shall not render this Agreement unenforceable or invalid as a whole. We and the Primary Service Provider will amend or replace such provision with one that is valid and enforceable and which achieves, to the extent possible, our or the Primary Service Provider’s original objectives and intent as reflected in the original provision. This Agreement may not be amended or modified by you except by means of a written document signed by both you and an authorized representative of us and the authorized representative of the Primary Service Provider. The parties hereby incorporate the requirements of 41 CFR 60-1.4(a), 300.5(a) and 741.5, if applicable.

Updated November 2021